"Loved the conference and came away with a wealth of information, hence projects to improve business at the Lavender Inn"

Kathy Hartley, Lavender Inn

Speakers

FEATURED SPEAKERS - 2008 Conference Featured Speakers

 

Samatha
Hartley
Berkeley
Young

Opening Keynote Presentation

DANIEL LEVINE, founder of Avant-Guides and Global Trends Consultant
Tomorrow Today: The five cultural trends that will propel the innkeeping industry into the next decade
Forward-thinking innkeepers need to know what will be, not just what is now, so strap yourself in and get ready for an exhilarating look forward to the most spectacular and profitable trends heading your way. Recognizing new cultural trends, and responding to them in innovative ways, is one of the most powerful actions you can take to get an edge on competitors and dramatically increase profits. Brimming with to-the-point examples of where culture and leisure travel are headed, this essential presentation takes an extraordinary one-of-a-kind look at the profound social shifts that are drastically effecting your industry. While this presentation is funny and entertaining, the focus is on the practical. You will learn about major trends that will significantly impact your work, discover specific innovative strategies to take advantage of these developments, and walk away with remarkable insights and knowledge you can immediately put to use.

 
SUPER SESSIONS
DON FARRELL, EntreprenYour
Converting Callers to Guests

Increase your revenue by $50K in just one year? Don Farrell can show you a simple, proven formula for capturing more reservations and increasing your revenue. (This was the most popular workshop at the 2007 PAII Conference!)

Sponsored by Calling Inn

 

Finding, Developing, and Hanging On to Passionate Employees
Learn to find, hire, and hang on to the best talent in your market. Cultivate a greater levele of employee passion and discover how to get employees to think and act with more ownership as you build entrepreneurial employees.
Sponsored by Calling Inn.

SUSAN SWEENEY, Internet Marketing Expert and author of eight Internet travel marketing books
The Latest Internet Marketing Trends

Is your web site keeping current with consumers' expectations? Susan will review the life cycle of tourism websites—past, present and future. Find out how your site measures up, what you have to do to catch up, and what you have to prepare for in the future.

Search Engine Secrets
85% of Internet users doing their travel research online use search engines. Most rarely go beyond the first 10-20 results listed. Make sure your site is designed to be search engine friendly, as each has their own unique ranking criteria. Includes tips, tools, techniques and resources to optimize your search engine placement.

Thriving in a Web 2.0 World (Master Level)
Your guests are using Web 2.0, are you? The world of Internet marketing is changing faster and more radically than ever before. Explore the best new Web 2.0 tools and strategies to increase new reservations and repeat business.

BERKELEY YOUNG, Young Strategies Travel Research
Trends Driving Demand for Travel to Small Communities

Explore how The Top Ten Trends in Travel and Tourism are driving increased demand for small communities as getaway destinations. You will leave with a copy of the “Trends” and a broader understanding of your potential for growth in the travel market.


Generational Marketing: Identifying Your Ideal Customer Segments
Never before have there been such huge differences in the thinking and behavior of the different age groups that are your potential guests. Learn how to recognize and motivate each age group including the Silent Generation, Baby Boomers, Generation X and the Millennium Generation.

Tracking and Research for Best Results (Master Level)
Don’t fall into the trap of running your Inn
from your heart when good research can help you run it from your head! Learn the value of tracking and research from a former hotelier and come away with an understanding of how to translate data into actions that will increase occupancy, improve guest satisfaction and increase revenues!

SAMANTHA HARTLEY, Enlightened Marketing
Attracting Your Perfect Guests

During this workshop, you will identify the exact type of guest you would like to fill your inn and learn to apply effective brand and marketing strategies to attract those guests. If you do, you will be a more joyful inn owner with a greater sense of control, direction, clarity, and confidence.