EDUCATIONAL PROGRAMMING

More information about these workshops can be found on the Track pages on the Program tab menu.

Workshop numbers:

F = Food Glorious Food Track L = Legal and Financial Track M = Marketing Track

OP = Operations Track T = Technology Track Y = You and Your Staff Track

Tuesday Workshops

F14 Garnishes and Presentation Tips for Breakfast, All Levels
F15 Wine: Maximize Appreciation and Minimize Liability at Your Inn, All Levels
F16 Food Safety and Sanitation for Innkeepers, Novice Level
F17 Catering to Guests with Special Diets, All Levels
L32 Credit Cards: How to Take 'Em and Still Love 'Em, All Levels
L39 Getting Inside the Heads of Inn Buyers and Sellers, All Levels
L41 Valuations from the Four Corners, All Levels
M47 Wedding Bliss, All Levels
M48 Build Your Own Marketing Plan...Today!, All Levels
M49 Spa Savvy, All Levels
M50 Non Room Revenue, All Levels
M54 Christian Hospitality—Sanctuary for the Soul, All Levels
OP63 Best Practices for Policies that Work for You and Your Guests, All Levels
OP65 From Security to Scams: Keeping Your Guests and Your Business Safe, All Levels
T71 Maximizing Media Relations Online, Master Innkeeper Level (Super Session)
T72 Take Your Website to the Next Level, All Levels (Super Session)
T74 Dynamic Packaging in a Networked World, Master Innkeeper Level
T75 Creative Electronic Marketing, Master Innkeeper Level
T77 The Psychology of Your Website, All Levels
T79 Talk back: Vendors and Innkeepers Discuss Real-time Online Reservations, All Levels
T84 Wow! What a Website!, Novice Level
Y93 Conflict Resolution: Guests, Employees, Family, Vendors, All Levels
Y94 Flying Solo: The Unique Challenges of Working Alone, All Levels
Y95 Effective Presentation Skills, All Levels

Wednesday Workshops

F13 Wine Wisdom, Master Innkeeper Level
F18 Tea Service: Luxurious Hospitality That's Affordable, All Levels
F20 Tea for Two or Twenty: Revenue from Tea and Tea Events, All Levels
F21 Cheese Please!, All Levels
F23 A Million Ways with Eggs, All Levels
L33 Unlimited Dreams, Limited Cash: Purchasing an Inn, Novice Level
L34 Fear Factor: Real Estate Inflation and Your Inn's Worth, All Levels
L38 Keep in the Clear on Legal Issues, All Levels
L40 Protecting Your Guests and Your Business: Insurance Today, All Levels
M42 More Converting Callers to Guests, All Levels (Super Session)
M44 Marketing for Masters, Master Innkeeper Level
M46 Build Your Brand, All Levels
M53 Boost Your Business Show and Tell, All Levels
OP61 Inn Order, Novice Level
OP62 Time Management: A Reflection of Your Values, All Levels
T75 Create Your Own In-House TV Channel, Master Innkeeper Level
T76 Search Engine Marketing—Is Your Site Optimized?, All Levels
T81 Empty Beds and Empty Wallets? Placing a Dollar Value on Your Guests, Novice Level
T83 Low Cost Email Marketing Solutions, All Levels
T86 Everyone's a Techie—Even Innkeepers, All Levels
Y92 Tending the Innkeeper's Soul (Are You Kidding? Who Has Time?), All Levels
Y97 Fun Fitness Tone Up Tips, All Levels
Y98 Awaken the Coach Within, All Levels

Thursday Workshops

F11 Quantum Quickbreads, All Levels (Super Session)
F12 Demystifying Laminated Doughs, Master Innkeeper Level (Super Session)
F19 Cooking Classes to Fit Inns of All Levels Sizes, All Levels
F23 Afternoon Antipasta, All Levels
L31 Exit Strategies for Inns with Restaurants, Master Innkeeper Level
L35 Writing (and Rewriting) Your Business Plan, Novice Level
L36 Understanding Your Inn-vestment, All Levels
L37 Navigating City Hall: Making Friends Not Enemies, All Levels
M43 Get in Bed with Your CVB, Master Innkeeper Level
M45 Filling the Inn: Large Group Bookings, All Levels
M52 Tracking Your Marketing Efforts, Novice Level
M54 PAII Marketing Study, All Levels
M55 The Fourteen Touches, All Levels
OP64 Preventative Maintenance, All Levels
OP66 Maximize Your Inn's Potential with Feng Shui, All Levels
OP67 Tips and Tricks for Cleaning Everything, All Levels
T78 PPC—To Pay or Not to Pay, All Levels
T82 Increase Website Conversion Rates, All Levels
T85 Innkeeper's Guide to Booking Rooms on the Internet, All Levels
Y91 Take the Guesswork Out of Your Hiring Decisions, Master Innkeeper Level
Y96 Train, Retrain, and Evaluate Employees, All Levels